Wouldn’t it be great if we had a crystal ball? We could peer into it and discover what lies ahead. Predictions could be flawless. Alas, that is a fairy tale. Instead, we make our best guesses at what the future holds when we set dates for different events.
For PageSage, the glimpse into the unknown revolves around estimating release dates for individual DVD titles. Sometimes, just after you set a date for something, life throws you a curveball. Maybe we were not able to film all of the clips we needed for a DVD during the artist’s first visit. We’ve filmed several titles where the artist visited our studios more than once to film all of the clips.
We learn a lot from our review team. The PageSage Review Team previews every video during the post-production phase. These tireless crafters represent a broad spectrum of crafts, hobbies and countries. They ensure that we produce the best possible DVDs. We take their feedback seriously…cutting projects and sometime entire DVD titles that don’t live up to our quality standards. We want our viewers to be both inspired and delighted by our DVDs. Our reviewers push, prod and nudge us in the right direction along the way. They help us pick every nit before DVDs are released.
The past year has brought some unique challenges. One thing we had to change was our manufacturing solution. Our previous partner dropped the ball too many times on our projects. We can’t ensure we produce quality products if the manufacturing process is flawed. We now have a new partner that has already done some great work for us. Along the way, however, every time we need to manufacture more of an existing title (that we have not yet done with our new partner), we need to remaster the title for manufacturing. Now, in the ideal world, that is not a big deal. Every DVD title is archived on its own hard drive. Alas, as we mentioned earlier, we live in the real world, not a fairy tale. In the real world, hard drives fail. When that happens, we have a lot more work to complete to remanufacture an existing title. The good news is that we have multiple archives around here, so we can always recreate an existing title. Sometimes it takes a matter of minutes…other times, well, a week or more is required to get everything reassembled.
Perhaps the most frustrating thing is when we are so busy re-creating existing titles that we cannot focus on the newer titles that are in process. We’ve received email from several customers…so we know that you are as excited about our upcoming DVDs are we are. Thank you for your patience while we make sure that new and existing DVDs continue to live up to the PageSage quality you’ve come to rely on. Our goal is to inspire creativity, one DVD at a time.
The week before CHA (Craft Hobby Association) open the doors for their semi-annual convention are always busy. Even people who are not attending the show get caught up in the frenzy of activity, new product releases, and marketing blitzes. The summer show opens on Friday. It made us reminisce about our favorite moments during the CHA Winter show earlier this year.