Thank you for the praise on our new packaging. We are thrilled that today manufacturers have more earth-friendly options. In the past, there were fewer options and they all came with much larger price tags!
Whenever you try something new, you learn things along the way. On a good day, you learn something that makes you smile or makes you think. Today we learned that we were experiencing some growing pains. Literally.
Our new DVD is bursting with creativity and enthusiasm...and....well...as a result, some of the seals have popped off of the packaging! This picture shows what we are talking about. This is from an open case of DVDs. To seal the folded card stock DVD case, there is a small clear perforated label on the side. See how some of those seals have popped open? We are now using larger seals that should eliminate this problem for any DVDs we ship. We also have the larger new seals available for any of our stores that received any DVDs that may have popped open.
This problem is isolated to the first run of product that was shipped last week. We truly apologize for the seal that just wasn't tacky enough to hold everything together.
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